Issue loading token information

Incident Report for MoonPay

Resolved

Provider is back online and our app is working as normal.
Posted Jul 16, 2026 - 09:42 UTC

Monitoring

The issue with one of our providers preventing the app from loading token information should be resolved. Actively monitoring for any additional issues.
Posted Jul 16, 2026 - 09:36 UTC

Identified

We've spotted an issue with one of our providers that prevents the app from loading token information. We notified the provider and are currently investigating a mitigation.
Posted Jul 16, 2026 - 08:51 UTC
This incident affected: MoonPay App.