Service Under Maintenance

About This Site

Welcome to the MoonPay status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.98 % uptime
Today
On-ramp Widget Operational
90 days ago
99.98 % uptime
Today
Off-ramp Widget Operational
90 days ago
100.0 % uptime
Today
NFT Checkout Widget Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
99.98 % uptime
Today
Email Delivery Operational
File Upload Operational
Payment Methods (Buy) Under Maintenance
Apple Pay Operational
Credit & Debit Cards Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
GBP Open Banking Payments Operational
Google Pay Operational
PIX Under Maintenance
Payment Methods (Sell) Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
USD Bank Transfers (ACH) Operational
Digital Currencies Under Maintenance
0x Operational
Aave Operational
Algorand Operational
Avalanche (C-Chain) Operational
Axie Infinity Operational
Basic Attention Token Operational
Binance Coin (BEP-2) Operational
Binance Coin (BEP-20) Operational
Binance USD (BEP-2) Operational
Binance USD (BEP-20) Operational
Bitcoin Operational
Bitcoin Cash Operational
BitTorrent Token Operational
Cardano Operational
Celo Operational
Celo Dollar Under Maintenance
Chainlink Operational
Chiliz Operational
Compound Operational
Cosmos Operational
Dai Operational
Dai (zkSync) Operational
Decentraland Operational
DigiByte Operational
Dogecoin Operational
Elrond eGold Operational
Enjin Coin Operational
EOS Operational
Ethereum Operational
Ethereum (Polygon) Operational
Ethereum (zkSync) Operational
Ethereum Classic Operational
EURL - Lugh (FA.2) Operational
Filecoin Operational
Flow Operational
Hedera Hashgraph Operational
IOTA Operational
Kava Operational
Klaytn Operational
Litecoin Operational
Maker Operational
MANTRA DAO Operational
Nano Operational
NEAR Protocol Operational
NEM Operational
Nimiq Operational
OKB Operational
OMG Network Operational
Orion (ERC-20) Operational
Polkadot Operational
Polygon (ERC-20) Operational
Polygon (Polygon) Operational
Qtum Operational
Ravencoin Operational
Rio DeFi Operational
SelfKey Operational
Serum Under Maintenance
Shiba Inu (ERC-20) Operational
Solana Operational
Stellar Operational
StormX Operational
Synthetix Operational
Tether (ERC-20) Operational
Tether (zkSync) Operational
Tezos Operational
The Sandbox Operational
THORChain Under Maintenance
TomoChain Operational
Travala Operational
TRON Operational
TrueUSD Operational
Uniswap Operational
USD Coin (Deversifi) Under Maintenance
USD Coin (ERC-20) Operational
USD Coin (Immutable) Operational
USD Coin (Polygon) Operational
USD Coin (Solana) Operational
USD Coin (zkSync) Operational
Utrust Operational
VeChain Operational
WAX Operational
Wrapped Bitcoin Operational
XRP Operational
Zilliqa Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Apdex
Fetching
Past Incidents
Mar 30, 2023

No incidents reported today.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023
Technical issues with custody provider
Resolved - The technical issues with our custody provider have been resolved. As a result, all temporarily suspended currencies are now available.
Mar 24, 15:27 UTC
Identified - We regret to inform you that our custody provider is experiencing technical issues. Unfortunately, due to these unforeseen circumstances, we have no choice but to suspend the following currencies temporarily:
- AAVE
- APE
- AVA
- AVAX_CCHAIN
- BTTC
- BUSD
- BUSD_BSC
- CHZ
- COMP
- DGB
- ENJ
- EOS
- ETC
- ETH_ARBITRUM
- FIL
- IMX
- KAVA
- KEY
- LINK
- MANA
- MATIC
- MIOTA
- MKR
- OM
- OMG
- ORN
- QTUM
- SAND
- SAND_POLYGON
- SHIB
- STMX
- TOMO
- TUSD
- UNI
- USDC_SOL
- USDT_POLYGON
- UTK
- VOXEL_POLYGON
- WAXP
- WBTC
- XNO
- ZIL
- ZRX

We understand the inconvenience this may cause, and we assure you that our custody provider is diligently working to resolve the issue as quickly as possible. Unfortunately, at this time, we cannot provide an exact ETA for when the issue will be fixed.

We will continue monitoring the situation closely and provide updates as soon as new information becomes available.
Mar 24, 12:22 UTC
Mar 23, 2023
ETH and BTC delivery delays
Resolved - Bitcoin and Ethereum deliveries are no longer experiencing delays. The issue has been resolved.
Mar 23, 13:01 UTC
Identified - We're experiencing delivery delays for Bitcoin and Ethereum. Our team is looking into it.
Mar 23, 12:06 UTC
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

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