Service Under Maintenance

About This Site

Welcome to the MoonPay status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
On-ramp Widget Operational
90 days ago
99.99 % uptime
Today
Off-ramp Widget Operational
90 days ago
99.99 % uptime
Today
Swaps Widget Operational
90 days ago
100.0 % uptime
Today
NFT Checkout Widget Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
MoonPay App Operational
MoonPay Web Account Operational
Email Delivery Operational
File Upload Operational
Payment Methods (Buy) Operational
Credit & Debit Cards Operational
Apple Pay Operational
Google Pay Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
GBP Open Banking Payments Operational
PayPal Operational
PIX Operational
Venmo Operational
MoonPay Balance Operational
Payout Methods (Sell) Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
USD Bank Transfers (ACH) Operational
Debit Cards / Pay to Card Operational
PayPal Operational
Venmo Operational
MoonPay Balance Operational
Digital Currencies Under Maintenance
0x Operational
1inch (BEP-20) Under Maintenance
1inch (Ethereum) Operational
Aave Operational
Aerodrome Finance (Base) Under Maintenance
Akash Network Under Maintenance
Algorand Operational
Animecoin (Arbitrum) Under Maintenance
Animecoin (ERC-20) Under Maintenance
aixbt (Base) Operational
ApeCoin (ERC-20) Operational
Aptos Operational
Arbitrum Operational
Arbitrum (Arbitrum One) Operational
Arkham (ERC-20) Operational
Artificial Superintelligence Alliance Operational
Avalanche (BSC) Under Maintenance
Avalanche (C-Chain) Operational
Axie Infinity Operational
Basic Attention Token Operational
Binance Coin (BEP-2) Under Maintenance
Binance Coin (BEP-20) Operational
Bitcoin Operational
Bitcoin Cash Operational
Bittorrent (BEP-20) Under Maintenance
BitTorrent Token Under Maintenance
Blur (ERC-20) Operational
Bonk (Solana) Operational
Cardano Operational
Cat in a dogs world - MEW (Solana) Operational
Catizen (Ton) Operational
Celestia (Celestia) Operational
Celo Operational
Celo Dollar Operational
Chainlink Operational
ChainGPT (BEP-2) Under Maintenance
Chiliz Operational
Cookie DAO (BEP-20) Under Maintenance
Compound Operational
Core Operational
Cosmos Operational
Cronos Under Maintenance
Curve DAO Token (ERC-20) Operational
Curve DAO Token (Polygon) Operational
Dai Operational
DAI (palm) Under Maintenance
Dai (zkSync) Operational
Decentraland Operational
Degen Operational
DigiByte Operational
Dogecoin Operational
DOGS (Ton) Operational
dogwifhat Operational
Drift (Solana) Under Maintenance
dYdX Operational
dYdX (ethDYDX) Under Maintenance
EigenLayer Operational
Elrond eGold Operational
Enjin Coin Under Maintenance
EOS Operational
Ethereum Operational
Ethereum (Arbitrum) Operational
Ethereum (Base) Operational
Ethereum (Immutable) Operational
Ethereum (Linea) Operational
Ethereum (Optimism) Operational
Ethereum (Polygon) Operational
Ethereum (Sorare) Operational
Ethereum (Worldchain) Under Maintenance
Ethereum (zkSync) Operational
Ethereum Classic Operational
Ethereum Name Service Operational
Ethena Under Maintenance
Fantom Operational
Fantom (FTM) Operational
Filecoin Operational
Floki (ERC-20) Under Maintenance
Flow Operational
Flow (EVM) Under Maintenance
GMT (BSC) Under Maintenance
GMT (Ethereum) Under Maintenance
GMT (Polygon) Operational
GMT (Solana) Operational
Gods Unchained (ERC-20) Operational
Gods Unchained (Immutable) Operational
Griffain (Solana) Under Maintenance
Hamster Kombat (TON) Operational
Hedera Hashgraph Operational
Helium (Solana) Operational
Immutable X (ERC-20) Operational
Immutable X (Immutable) Operational
Injective (Injective) Operational
Internet Computer Operational
IOTA Operational
JasmyCoin Under Maintenance
Jito (Solana) Operational
Jupiter (Solana) Operational
Kava Under Maintenance
Klaytn Under Maintenance
Lido Staked ETH Operational
Litecoin Operational
Lisk Operational
Livepeer (ERC-20) Operational
LooksRare Operational
Magic (Arbitrum) Operational
Magic Eden (Solana) Operational
Maker Operational
Mantle Operational
Mantle (Mantle) Operational
MANTRA DAO Operational
Marinade Staked SOL (Ethereum) Operational
Melania (Solana) Under Maintenance
Memecoin (Ethereum) Operational
Mina Operational
Mog Coin (ERC-20) Operational
Moo Deng (Solana) Operational
Nano Under Maintenance
NEAR Protocol Operational
Neiro (Ethereum) Operational
Nimiq Under Maintenance
Notcoin Operational
OFFICIAL TRUMP Operational
OKB Operational
OKTC Token (OKT) Operational
Ondo (ERC-20) Operational
Orion (ERC-20) Operational
Osmosis Operational
PayPal USD Operational
PayPal USD (Solana) Operational
Peanut the Squirrel Operational
Pendle (ERC-20) Under Maintenance
Pepe (ERC-20) Operational
Pixels Under Maintenance
Pixels (Ronin) Operational
POL (ERC-20) Operational
POL (Polygon) Operational
Polkadot Operational
Ponke Operational
Portal Operational
Pudgy Penguins (Solana) Operational
Pyth Network Operational
Qtum Operational
Raydium (Solana) Operational
Ravencoin Operational
Render (Solana) Operational
Ripple USD Operational
Ripple USD (XRP) Operational
Ronin Operational
Quant (ERC-20) Operational
SafePal (Bep-20) Under Maintenance
Sei (sei) Under Maintenance
SelfKey Operational
Shiba Inu (ERC-20) Operational
Smooth Love Potion (ERC-20) Operational
Smooth Love Potion (Ronin) Under Maintenance
Solana Operational
Sonic Operational
Stacks Operational
Starknet Operational
Starknet (ERC-20) Under Maintenance
Stellar Operational
StormX Under Maintenance
Sui Operational
Sweat (Near) Operational
Synthetix Operational
Swarms (Solana) Operational
Tellor (ERC-20) Operational
Tether (Arbitrum) Operational
Tether (BEP-20) Operational
Tether (Celo) Operational
Tether (ERC-20) Operational
Tether (Optimism) Operational
Tether (Polygon) Operational
Tether (Solana) Operational
Tether (TRC-20) Operational
Tether (zkSync) Operational
Tezos Operational
The Graph Operational
The Graph (Polygon) Operational
The Sandbox (ERC-20) Operational
The Sandbox (Polygon) Operational
Theta Network Operational
THORChain Operational
Toncoin Operational
TRON Operational
TrueUSD Operational
Uniswap Operational
USD Coin (Arbitrum) Operational
USD Coin (Avalanche C-Chain) Operational
USD Coin (Base) Operational
USD Coin (BSC) Operational
USD Coin (Celo) Operational
USD Coin (Cosmos) Operational
USD Coin (Cosmos) Operational
USD Coin (Deversifi) Operational
USD Coin (ERC-20) Operational
USD Coin (Hedera) Operational
USD Coin (Immutable) Operational
USD Coin (Optimism) Operational
USD Coin (Polygon) Operational
USD Coin (Ronin) Operational
USD Coin (Solana) Operational
USD Coin (Stellar) Operational
USD Coin (zkSync) Operational
Utrust Under Maintenance
VeChain Under Maintenance
Venom Under Maintenance
Venom (Venom) Operational
Verse (ERC-20) Under Maintenance
Vine Coin (Solana) Operational
Virtuals Protocol (Base) Operational
Voxies (Polygon) Operational
Lido DAO (ERC-20) Operational
WAX Operational
Worldcoin Operational
Worldcoin (Optimism) Operational
Worldcoin (Worldchain) Under Maintenance
Wrapped Bitcoin Operational
Wrapped Ether (ERC-20) Operational
XRP Operational
Zerebro (Solana) Operational
Zilliqa Operational
Tether Gold Operational
World Liberty Financial USD Operational
World Liberty Financial USD (BSC) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Scheduled Maintenance] MoonPay API Production Database Jun 18, 2025 04:00-07:00 UTC

We are planning a routine maintenance operation for our MoonPay API Production Database to ensure continued optimal performance and security.

This maintenance will require a temporary downtime of the platform, including the onramp/offramp Product, for an estimated duration of 3 hours.

While we strive to minimize downtime, we prioritize a thorough maintenance process to maximize future stability.

During this 3 hours downtime, a maintenance page will be displayed on the platform.
Posted on May 15, 2025 - 13:30 UTC
System Metrics Month Week Day
Response Time
Fetching
Apdex
Fetching
May 20, 2025

No incidents reported today.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025
Our Ramps are slow to load
Resolved - The issue causing MoonPay On Ramp & Off Ramp to load slowly for logged out users has been fixed. Ramps are now operating normally.
May 16, 10:53 UTC
Investigating - MoonPay On Ramp & Off Ramp are loading very slowly for logged out users. We're investigating actively.
May 16, 10:16 UTC
May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025
Infinite loading of settings screen
Resolved - The issue preventing the settings screen from loading has been resolved. Customers should now be able to access their settings normally.
May 12, 19:15 UTC
Identified - We think the impact from the issue is over.
May 12, 15:14 UTC
MoonPay App Customers may find it Difficult to Off Ramp
Resolved - Our previous technical problem affecting MoonPay App customers off-ramping has now been solved.
May 12, 14:54 UTC
Investigating - MoonPay App is having technical problems, as a result, off-ramping crypto within the MoonPay App may error. We're currently investigating the issue, and will provide an update soon.
May 12, 14:08 UTC
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025
Ethereum Pectra Upgrade
Resolved - The scheduled upgrade has been completed.
May 7, 11:19 UTC
Identified - Due to the Ethereum Pectra upgrade, all withdrawals and deposits for tokens on the Ethereum Mainnet chain are temporarily disabled. Full operation should resume once the upgrade is completed. The upgrade is expected to complete in a couple of hours.
May 7, 09:24 UTC
May 6, 2025

No incidents reported.

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