MoonPay Balance deposits are slower than normal

Incident Report for MoonPay

Resolved

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Posted Jan 20, 2025 - 20:07 UTC

Investigating

MoonPay Balance deposits are processing more slowly than normal.
Posted Jan 20, 2025 - 15:10 UTC
This incident affected: Payment Methods (Buy) (MoonPay Balance).