MoonPay ETH Account transaction impacted
Incident Report for MoonPay
Resolved
This incident has been resolved.
Posted Nov 06, 2023 - 15:17 UTC
Monitoring
A fix has been implemented and we are monitoring the result.
Posted Nov 03, 2023 - 10:28 UTC
Update
We are continuing to work on a fix for this issue.
Posted Nov 03, 2023 - 09:54 UTC
Identified
We have identified an issue with one of our external service providers, causing MoonPay ETH Account transactions to fail. We are working on a fix. Next update at 11:00 UTC
Posted Nov 03, 2023 - 09:44 UTC
This incident affected: Products (MoonPay Web Account).
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