Onramp delivery of some crypto assets is delayed

Incident Report for MoonPay

Resolved

The issue has been resolved and orders are flowing through correctly.
Posted Dec 07, 2024 - 05:02 UTC

Monitoring

The issue has been fixed and we are monitoring the result.
Posted Dec 07, 2024 - 04:44 UTC

Update

We've temporarily suspended some digital currencies from the US. We're continuing to work on resolving the issue.
Posted Dec 07, 2024 - 04:08 UTC

Identified

We are experiencing some delays in the delivery of a number of crypto assets, the team has identified the issues and working towards a solution.
Posted Dec 07, 2024 - 03:43 UTC
This incident affected: On-ramp Widget.
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