Transaction delivery on multiple networks is currently delayed

Incident Report for MoonPay

Resolved

All affected orders have now been delivered and all systems are operational.

Posted Sep 29, 2024 - 11:15 UTC

Identified

We've identified the root cause and orders impacted are now getting delivered.

Posted Sep 29, 2024 - 10:37 UTC

Update

We are continuing to investigate this issue.

Posted Sep 29, 2024 - 10:23 UTC

Update

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Posted Sep 29, 2024 - 10:22 UTC

Investigating

We're currently investigating the issue, and will provide an update soon.

Posted Sep 29, 2024 - 10:15 UTC

This incident affected: On-ramp Widget.