Elevated level of errors in on-ramp

Incident Report for MoonPay

Resolved

We've managed to identify the issue and mitigate it, we're monitoring the system performance right now. Customers should be able to log in and transact again.

Posted Oct 24, 2024 - 09:28 UTC

Identified

We're experiencing an elevated level of errors in on-ramps and are currently looking into the issue.

Posted Oct 24, 2024 - 09:21 UTC

This incident affected: API, On-ramp Widget, and Dashboard.