Delayed Transactions - Multiple Networks
Incident Report for MoonPay
Resolved
This incident has been resolved.
Posted May 09, 2024 - 15:29 UTC
Monitoring
A fix has been implemented and all delayed transactions are now being completed.
Posted May 09, 2024 - 13:28 UTC
Identified
We are aware that some users may be experiencing a delay in completing transactions. Our team has identified the root cause with a 3rd party vendor and is working with the vendor to resolve the issue.
We will provide an update shortly.
Posted May 09, 2024 - 11:21 UTC
Investigating
We're experiencing delays with transaction delivery, we are working to fix this and we will update the status once we have further updates.
Posted May 09, 2024 - 11:05 UTC
This incident affected: API, On-ramp Widget, and Dashboard.
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