Email Delivery Service Disruption

Incident Report for MoonPay

Resolved

This incident has been resolved.

Posted Dec 28, 2024 - 00:16 UTC

Investigating

We are currently experiencing an issue with Email Delivery services due to an issue with our Email Service Provider. As a result, customers may encounter disruptions or delays in receiving email communications from us, including login and OTP verification emails.

We are actively working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Further updates will be provided as soon as they become available.

Posted Dec 27, 2024 - 20:57 UTC

This incident affected: Email Delivery.