DeFi tokens appear as not supported for Trade

Incident Report for MoonPay

Resolved

Trade feature back to normal for all tokens.

Posted Sep 10, 2026 - 14:25 UTC

Monitoring

Majority of DeFi tokens can now be traded. There's still a few exceptions which we're currently investigating.

Posted Sep 10, 2026 - 11:10 UTC

Identified

Found the issue and fixing it now.

Posted Sep 10, 2026 - 10:04 UTC

Investigating

We noticed that DeFi tokens show as not supported when trying to use the Trade feature. We're currently investigating the issue, and will provide an update soon.

Posted Sep 10, 2026 - 09:47 UTC

This incident affected: MoonPay App.