Onramp (Buy) has elevated number of API Errors

Incident Report for MoonPay

Resolved

This incident has now been resolved.
Posted Oct 31, 2024 - 20:40 UTC

Monitoring

Services have now been restored and transactions are completing as expecting again. We're monitoring the progress and the status closely.
Posted Oct 31, 2024 - 20:33 UTC

Identified

We've identified the issue and are restoring services as fast as we can.
Posted Oct 31, 2024 - 20:30 UTC

Investigating

We're experiencing an elevated level of API errors in Buy and are currently investigating the issue.
Posted Oct 31, 2024 - 20:17 UTC
This incident affected: API, On-ramp Widget and Features (Discovery).
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