Maintenance has concluded and systems are working as expected.
Posted Oct 19, 2024 - 07:08 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 19, 2024 - 06:28 UTC
Investigating
We are planning a routine maintenance operation for our MoonPay API Production Database to ensure continued optimal performance and security. This maintenance will require a temporary downtime of the platform, including the widget, for an estimated duration of 1 hour. While we strive to minimize downtime, we prioritize a thorough maintenance process to maximize future stability.
Posted Oct 19, 2024 - 05:05 UTC
This incident affected: API, On-ramp Widget, Off-ramp Widget, NFT Checkout Widget, Dashboard, Payment Methods (Buy) (Credit & Debit Cards, Apple Pay, Google Pay, EUR Bank Transfers (SEPA), GBP Bank Transfers (Faster Payments), GBP Open Banking Payments, PayPal, PIX), and Products (Products, MoonPay App, MoonPay Web Account).