Partially Degraded Service

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Welcome to the MoonPay status page. We use this page to communicate any issues with our products including planned and unplanned outages.

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.99 % uptime
Today
On-ramp Widget Operational
90 days ago
99.93 % uptime
Today
Off-ramp Widget Operational
90 days ago
99.99 % uptime
Today
Swaps Widget Operational
90 days ago
100.0 % uptime
Today
NFT Checkout Widget Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Delivery Operational
File Upload Operational
Payment Methods (Buy) Operational
Credit & Debit Cards Operational
Apple Pay Operational
Google Pay Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
GBP Open Banking Payments Operational
PayPal Operational
PIX Operational
Venmo Operational
MoonPay Balance Operational
Payout Methods (Sell) Operational
EUR Bank Transfers (SEPA) Operational
GBP Bank Transfers (Faster Payments) Operational
USD Bank Transfers (ACH) Operational
Debit Cards / Pay to Card Operational
PayPal Operational
Venmo Operational
MoonPay Balance Operational
Digital Currencies Degraded Performance
0x Operational
Aave Operational
Algorand Operational
ApeCoin (ERC-20) Operational
Aptos Operational
Arbitrum Operational
Arbitrum (Arbitrum One) Operational
Avalanche (C-Chain) Operational
Axie Infinity Operational
Basic Attention Token Operational
Binance Coin (BEP-2) Operational
Binance Coin (BEP-20) Operational
Bitcoin Operational
Bitcoin Cash Operational
BitTorrent Token Operational
Bonk (Solana) Operational
Cardano Operational
Cat in a dogs world - MEW (Solana) Operational
Catizen (Ton) Operational
Celo Operational
Celo Dollar Operational
Chainlink Operational
Chiliz Operational
Compound Operational
Core Operational
Cosmos Operational
Dai Operational
DAI (palm) Operational
Dai (zkSync) Operational
DOGS (Ton) Operational
Decentraland Operational
DigiByte Operational
Dogecoin Operational
Drift (Solana) Operational
Elrond eGold Operational
Enjin Coin Operational
EOS Operational
Ethereum Operational
Ethereum (Arbitrum) Operational
Ethereum (Base) Operational
Ethereum (Immutable) Operational
Ethereum (Linea) Operational
Ethereum (Optimism) Operational
Ethereum (Polygon) Operational
Ethereum (Sorare) Operational
Ethereum (Worldchain) Under Maintenance
Ethereum (zkSync) Operational
Ethereum Classic Operational
Ethereum Name Service Operational
Filecoin Under Maintenance
Floki (ERC-20) Operational
Flow Operational
Flow (EVM) Operational
Gods Unchained (ERC-20) Operational
Gods Unchained (Immutable) Operational
Hamster Kombat (TON) Operational
Hedera Hashgraph Operational
Helium (Solana) Operational
Immutable X (ERC-20) Operational
Immutable X (Immutable) Operational
Injective (Injective) Operational
Internet Computer Operational
IOTA Operational
Jito (Solana) Operational
Jupiter (Solana) Operational
Kava Operational
Klaytn Under Maintenance
Lido Staked ETH Operational
Litecoin Operational
Lisk Operational
LooksRare Operational
Magic (Arbitrum) Operational
Maker Operational
MANTRA DAO Operational
Mina Operational
Nano Operational
NEAR Protocol Operational
Nimiq Under Maintenance
Notcoin Operational
OKB Operational
OKTC Token (OKT) Operational
Orion (ERC-20) Operational
Osmosis Operational
PayPal USD Operational
PayPal USD (Solana) Operational
Pepe (ERC-20) Operational
Pixels Operational
Pixels (Ronin) Operational
Polkadot Operational
POL (ERC-20) Operational
POL (Polygon) Operational
Portal Operational
Pyth Network Operational
Qtum Operational
Raydium (Solana) Operational
Ravencoin Operational
Render (Solana) Operational
Ripple USD Operational
Ripple USD (XRP) Operational
Ronin Operational
SafePal (Bep-20) Operational
Sei (sei) Operational
SelfKey Operational
Shiba Inu (ERC-20) Operational
Smooth Love Potion (ERC-20) Operational
Smooth Love Potion (Ronin) Operational
Solana ? Degraded Performance
Stacks Operational
Stellar Operational
StormX Operational
Sui Operational
Sweat (Near) Operational
Synthetix Operational
Tether (Arbitrum) Operational
Tether (BEP-20) Operational
Tether (Celo) Operational
Tether (ERC-20) Operational
Tether (Optimism) Operational
Tether (Polygon) Operational
Tether (Solana) Operational
Tether (TRC-20) Operational
Tether (zkSync) Operational
Tezos Operational
The Graph Operational
The Graph (Polygon) Operational
The Sandbox (ERC-20) Operational
The Sandbox (Polygon) Operational
THORChain Operational
Toncoin Operational
TRON Operational
TrueUSD Operational
Uniswap Operational
USD Coin (Arbitrum) Operational
USD Coin (Avalanche C-Chain) Operational
USD Coin (Base) Operational
USD Coin (Celo) Operational
USD Coin (Cosmos) Operational
USD Coin (Cosmos) Operational
USD Coin (Deversifi) Operational
USD Coin (ERC-20) Operational
USD Coin (Hedera) Operational
USD Coin (Immutable) Operational
USD Coin (Optimism) Operational
USD Coin (Polygon) Operational
USD Coin (Ronin) Operational
USD Coin (Solana) ? Degraded Performance
USD Coin (Stellar) Operational
USD Coin (zkSync) Operational
Utrust Operational
VeChain Operational
Venom Operational
Venom (Venom) Operational
Verse (ERC-20) Operational
Voxies (Polygon) Operational
WAX Operational
Worldcoin Operational
Worldcoin (Optimism) Operational
Worldcoin (Worldchain) Operational
Wrapped Bitcoin Operational
Wrapped Ether (ERC-20) Operational
XRP Operational
Zilliqa Operational
USD Coin (BSC) Operational
Moo Deng (Solana) Operational
Avalanche (BSC) Operational
Products Operational
90 days ago
100.0 % uptime
Today
Products Operational
90 days ago
100.0 % uptime
Today
MoonPay App Operational
MoonPay Web Account Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Response Time
Fetching
Apdex
Fetching
Past Incidents
Nov 20, 2024
Onramp delivery of SOL is delayed
Resolved - This incident has been resolved.
Nov 20, 13:24 UTC
Identified - Onramp delivery of SOL is delayed. We have identified the issue and are working on a fix.
Nov 20, 02:41 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024
Onramp delivery of SOL is delayed
Resolved - This incident has been resolved.
Nov 18, 09:06 UTC
Monitoring - The issue has been resolved, and we are currently monitoring the processing of orders.
Nov 18, 03:34 UTC
Identified - We are fixing this issue and we will provide more updates soon.
Nov 18, 02:33 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Withdrawal Functionality Temporarily Not Available in App
Resolved - Our withdrawal functionality has been re-enabled.
Nov 13, 14:01 UTC
Investigating - Functionality to withdraw MoonPay Balance is temporarily not available within the MoonPay App. We have identified the issue and we're currently working on a fix.

This does not impact our Off Ramp Widget. Users can still sell crypto for Fiat currency and receive funds in their bank account.
Nov 13, 11:18 UTC
Nov 12, 2024

No incidents reported.

Nov 11, 2024
Onramp delivery of some crypto assets is delayed
Resolved - This incident has been resolved.
Nov 11, 22:36 UTC
Monitoring - We've made a change to resolve this issue and we're monitoring orders now.
Nov 11, 22:25 UTC
Investigating - We are investigating this issue and we will provide more updates shortly. This issue appears to be uniquely impacting assets on the Solana blockchain.
Nov 11, 21:40 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Multiple services behaving incorrectly
Resolved - We're back! ✅
Nov 8, 10:48 UTC
Monitoring - We're seeing our products behaving normally again. We'll continue to monitor our system for a bit longer.
Nov 8, 10:44 UTC
Identified - We're currently deploying a fix. We'll continue to update the situation as it evolves.
Nov 8, 10:38 UTC
Investigating - We noticed that multiple services are not working as expected. This has affected the behaviour of some of our products. We're currently investigating the issue, and will provide an update soon.
Nov 8, 10:23 UTC
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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